Welcome to IPTVFOURK (“Company”, “we”, “our”, “us”). This Refund Policy governs all purchases made through https://iptvfourk.com (“Website”) and applies to all IPTV subscription services provided by IPTVFOURK.
By purchasing and activating any service on our Website, you agree to the terms outlined in this Refund Policy.
1. Introduction
At IPTVFOURK, we are committed to providing reliable and high-quality IPTV services. Due to the nature of digital streaming services and instant account activation, our refund policy is structured to protect both our customers and our business operations.
Please read this policy carefully before making a purchase.
2. Eligibility for Refunds
Refunds may be considered only under the following conditions:
- The refund request is submitted within 24–48 hours of initial purchase.
- The IPTV service is proven to be completely non-functional.
- The customer provides clear proof of the issue, such as screenshots or screen-recorded videos demonstrating the problem.
- Our technical support team is given a reasonable opportunity to troubleshoot and resolve the issue.
Refund requests submitted after 48 hours of purchase will not be eligible for review.
Additionally:
- Once an account has been successfully activated and confirmed working on the customer’s device, it is considered delivered and non-refundable.
- Partial refunds are not provided for unused subscription periods.
3. Non-Refundable Situations
Refunds will NOT be issued in the following cases:
- The customer selected the wrong subscription plan.
- The service works correctly, but the customer no longer wishes to use it.
- Buffering, freezing, or performance issues caused by:
- Slow or unstable internet connection
- ISP restrictions
- Device incompatibility
- Incorrect app configuration
- Failure to follow setup instructions provided by IPTVFOURK.
- Requests made after the 48-hour eligibility window.
- Violation of our Terms of Service.
IPTVFOURK reserves the right to determine whether the issue is service-related or user-related after technical review.
4. Trial Policy
If IPTVFOURK offers a trial subscription:
- Trial accounts are provided strictly for testing compatibility.
- Trial subscriptions are non-refundable.
- Customers are encouraged to test the service thoroughly before purchasing a full subscription.
The availability of trials may change at any time without prior notice.
5. Refund Request Process
To request a refund, customers must:
- Send an email to contact@iptvfourk.com within 24–48 hours of purchase.
- Include:
- Full name
- Order ID or transaction reference
- Registered email address
- Description of the issue
- Screenshots or video proof of the problem
- Allow our support team to attempt troubleshooting.
Incomplete refund requests may delay processing or result in denial.
6. Processing Time
If a refund is approved:
- Refunds will be processed within 5–10 business days.
- The time required for funds to appear depends on your payment provider or bank.
- IPTVFOURK is not responsible for delays caused by financial institutions.
Refunds will be issued using the original payment method whenever possible.
7. Payment Disputes / Chargebacks
Customers agree to contact IPTVFOURK before initiating any chargeback or payment dispute.
Filing a chargeback without contacting our support team first may result in:
- Immediate suspension or permanent termination of the IPTV account.
- Blocking of future purchases.
- Submission of evidence to the payment processor to contest the dispute.
Fraudulent chargebacks will be treated as a violation of our Terms of Service.
8. Service Interruption Disclaimer
IPTV services may occasionally experience interruptions due to:
- Server maintenance
- Channel provider issues
- Third-party infrastructure problems
- Force majeure events
Temporary interruptions, channel changes, or content updates do not qualify for refunds.
IPTVFOURK does not guarantee uninterrupted availability of all channels at all times.
9. Changes to This Policy
IPTVFOURK reserves the right to update or modify this Refund Policy at any time without prior notice.
Changes become effective immediately upon posting on:
Customers are encouraged to review this page periodically.
10. Contact Information
If you have any questions regarding this Refund Policy or wish to request assistance, please contact us:
IPTVFOURK
Website: https://iptvfourk.com
Email: contact@iptvfourk.com
